2008/09/19

Exchange Policy

All goods sold are non-refundable or exchangeable once received by customers. We do our best to ensure you get the correct items. We will only do refund if your selected items are out of stocks.

These reasons below are not liable for exchanges:

a. Personal dislike, change of mind after purchase;

b. Slight colour differences(same colour range or any other minor physical differences), thread fray ends, wrinkles,
slight mis-alignment of seams; minor tear on seams which can be hand stitched

c. Button loss(replacement of buttons will be sent to you, in the event that the same button is
not available, we will send a full set of replacement buttons which will match your clothing);

d. Minor stains (especially on light colour clothes) eg. washable stains, smudges and dirt will not be covered;

e. Sizing issues (clothes do not fit, note different batches of clothes may have different sizing hence take note of size measurements stated when making purchase);

f. Claiming that the cutting of clothes is not good;

g. Deliberate damage of clothes such that it will warrant an exchange.